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- #DOWNLOAD MICROSOFT ERROR REPORTING HOW TO#
- #DOWNLOAD MICROSOFT ERROR REPORTING FOR MAC#
- #DOWNLOAD MICROSOFT ERROR REPORTING MAC OS#
- #DOWNLOAD MICROSOFT ERROR REPORTING UPDATE#
#DOWNLOAD MICROSOFT ERROR REPORTING FOR MAC#
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#DOWNLOAD MICROSOFT ERROR REPORTING MAC OS#
Most Mac OS applications downloaded from outside the App Store come inside a DMG file.
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#DOWNLOAD MICROSOFT ERROR REPORTING UPDATE#
This update to Microsoft Error Reporting for Mac is part of Microsoft’s continued effort to improve software reliability by collecting information when an application experiences a serious error New Features Locate the collected crash dumps and provide them to your support case by uploading the “.DMP” files to cloud storage of your choice and generate a download URL.įor more information on the Windows Error Reporting toolset, please refer to the official Microsoft documentation here.About Microsoft Error Reporting App for MAC This value states that only full process dumps are going to be collected.Īfter you finish, the new registry records should look similar to this:Ĭlose the registry editor, restart the machine so that the changes take effect, and reproduce the issue one or several times (depending on the MSP360 support engineer directions). After that, double-click it and assign it with a value “2”, then save again. Name the value as “DumpType” and save it.
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Select “New”, then “DWORD (32-bit) value”. This value defines how many crash dumps are going to be stored in the designated folder. After that, double-click it and assign it with a value “10”, then save again. Name the value as “DumpCount” and save it. This value defines where the crash dumps are going to be stored. After that, double-click it and assign it with a value “%LOCALAPPDATA%\CrashDumps”, then save again. Name the value as “DumpFolder” and save it. Select “New”, then “Expandable String Value”. Select the newly created key and open a contextual menu on the right side of the Registry Editor window. Under the “LocalDumps” key create a new key named exactly after the crashing process. Under the “Windows Error Reporting” key locate a “LocalDumps” key or create it if it’s not present (using a contextual menu). Navigate to the key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting”. Solutionįirst, please identify the failing component of the application with an MSP360 support engineer (for example the “CBBackupPlan.exe” for crashing backup or restore plan, the “Online Backup.exe” or a similar but rebranded executable file for crashing GUI, etc.).Įnter “regedit” into the Windows search bar and open the registry editor with administrator privileges.
#DOWNLOAD MICROSOFT ERROR REPORTING HOW TO#
In this article, we describe how to configure the Windows Error Reporting to automatically create crash dumps of the process(es) that experience reproducible crashes. For us to properly investigate the causes of such issues it would be necessary to look into the crash dumps of failed processes (using them as a vertical slice of the problem). Reasons for the crashes could vary from insufficient system resources (overloaded CPU / RAM) to antivirus interventions to specific bugs.
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Below, for example, you can see an error pop-up indicating that the graphical user interface (GUI) of the Backup application has crashed: In some situations, a component of the MSP360 Backup application might crash. Using Windows Error Reporting to Collect Crash Dumps of the Backup Components Situation